Refund and Return Policy

Refund & Return Policy

At Amani Natural, customer satisfaction is important to us.

Return Eligibility

Customers may request a return within 7 days of receiving their order if:

• The product received is damaged.
• The product received is defective.
• The wrong item has been delivered.

To be eligible for a return:

• The item must be unused.
• The product must be returned in its original packaging.
• Proof of purchase must be provided.

Non-Returnable Items

For hygiene and safety reasons, we do not accept returns on opened, used, or partially used hair care products.

Refund Process

Once the returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, the refund will be processed to the original payment method within 7–10 business days.

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.

Contact for Returns

Email: support@amaninatural.com

Last Updated: 05 September 2026