Last Updated: 05 September 2026
Cancellation Policy – Amani Natural
At Amani Natural, we strive to provide a smooth shopping experience for our customers. Please read our cancellation policy carefully before placing an order.
1. Order Cancellation by Customer
Customers may request cancellation of an order before it has been processed or shipped.
To cancel an order, please contact us as soon as possible through:
Email: support@amaninatural.com
Phone/WhatsApp: [Your Contact Number]
If the order has not yet been dispatched, we will process the cancellation request and initiate the refund (if applicable).
2. Orders Already Shipped
Once an order has been packed, dispatched, or handed over to the shipping partner, cancellation requests cannot be accepted.
Customers may refer to our Return & Refund Policy for information regarding eligible returns and refunds.
3. Cancellation by Amani Natural
Amani Natural reserves the right to cancel any order under the following circumstances:
- Product is out of stock.
- Pricing or product information errors.
- Suspected fraudulent transactions.
- Incomplete or incorrect customer information.
- Situations beyond our control, including natural disasters, technical issues, or logistical disruptions.
In such cases, customers will be notified, and any payment received will be refunded to the original payment method.
4. Refund for Cancelled Orders
If an order is successfully cancelled before dispatch:
- Refunds will be processed to the original payment method.
- Refund processing may take 5–10 business days, depending on the payment provider and banking institution.
5. Contact Information
For any cancellation-related queries, please contact us:
Amani Natural
Email: support@amaninatural.com
Phone: +91 8700058801
Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM
Important Note
By placing an order on our website, you agree to the terms outlined in this Cancellation Policy.